About Us

Jeff and Mary Kaegi

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We are a small family operated service. We choose to keep our cleaning / handyman service small so we can give you the service you want and deserve! We own the business, only we work in your home, we guarantee your satisfaction.

We offer you a more personalized and thorough cleaning service. Some companies have a list that they strictly adhere to, and you are only given a certain amount of time. We only use our list as a guide. If we see something that needs to be cleaned, we clean it!  Exceptional service and attention to detail is what separates us from the rest. Small details like changing the sheets, making the beds and taking out the trash are always included. And of course, there is no extra charge for these little extras!

Your cleaning service rate is for your entire home, not by the hour, so we are in your home until it is properly cleaned.

Your handyman service rate will be quoted either hourly, or flat rate depending on the job.


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Why Us?

  1. You will have a service with over 16 years of home care experience.
  2. You will have the same cleaning team in your home each and every cleaning visit. You no longer have to wonder who will be cleaning your home this week. You will have a team that you know and trust.
  3. Your entire home will be cleaned each and every time. No more partial cleanings.
  4. You will have a pet friendly cleaning service in your home.
  5. You have the option of having your home cleaned with all natural or standard cleaning supplies.
  6. You will have peace of mind knowing that your cleaning / handyman service is fully insured with 1,000,000 in general liability insurance.
  7. Full warranty on all of our work.
  8. You will have the same cleaning day (example Wednesday) each time. 

Cleaning Service Questions:

Below is a list of the most frequently asked questions about our services. I hope they will be helpful.


Q. Is a long-term contract required for service?
Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

Q. Are you insured?
Yes. ProClean 'n Care is fully insured with 1,000,000 liability insurance to protect your home and to give you peace of mind.

Q. What all is included in your cleaning service?
Please review our products page for a list of services we perform for each type of cleaning
 
Q. Do you furnish the cleaning supplies?
Yes. We furnish everything needed to clean your home free of charge.

Q. What should I expect on my first appointment?
We will arrive at your home and we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

Q. Do I need to do anything before you arrive?
The best way to prepare for us is to straighten up as much as possible. That way, we can focus our efforts on cleaning up dust and grime, not putting things in their places. It's best if people pick up or straighten up their items, like toys and clothes.

Q. Will I have the same people for each visit?
Yes. Only we work in your home, we understand that trust is the most important issue.
  
Q. What will it cost to have my home cleaned?
The cost will depend on how large your home is and the amount of cleaning required. The average cost for a scheduled house cleaning starts at $80.00 ( Weekly) apartments, small homes. Average cost for initial cleanings start at $125.00 . Average cost for a one time thorough cleaning start at $150.00. Please note that larger homes will be at a higher rate. 
 
Q. Do I need to be home when scheduled for service?
Some customers prefer to schedule service appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you.

Q. Can I skip or reschedule an appointment?
If you anticipate needing to change an appointment time, ideally we would like a minimum of 24 hours notice. We'll move your visit to another more convenient time, or if you wish, cancel it all together.

Q. How will you enter my home on my scheduled day of service?
We leave this up to you, whatever you feel most comfortable with.
1. You may give us a key.
2. You can leave a key under a door mat the day of cleaning.
3. You can give us the code to the garage.
4. You can leave the door unlocked the day of cleaning.

Q. What if I am not satisfied with my cleaning?
Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
  
Q. How and when do I pay for my cleaning services?
We require payment at time of service. We accept most major credit cards, debit card payments and payment by check or cash. If you would like to pay for services using your credit card, please visit our home page where you can pay for your cleaning services online.